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Warranty Features

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TADL Warranties

TADLis a scalableWarranty Solution

Not every customer has the same support requirements or wishes to purchase gold plated cover on day one. The unknown factor of whether or not the equipment will still be in use in 4 or 5 years time, makes a large up front warranty investment (typically between 20% & 40% of the new value) unattractive. TADL is an ideal solution both in cost effectiveness and choice for the protection that you need.

Pressure at the point of sale to buy the all singing all dancing protection can be off putting resulting in a very low percentage of customers actually buying any sort of cover at all. Although anybody asked will tell you that ongoing protection and support of their equipment is essential to them and they don’t mind paying a fair price for such a service.

The type of cover that a user will require will depend upon their ability with the equipment. New or inexperienced users need more assistance on the technical support, configuration and software areas. Experienced and professional users will be more concerned about protecting from unfortunate incidents and sudden failures. TADL offers the opportunity for users to buy the exact cover that is appropriate to them.

Why Choose Us?

OurWarrantyFeatures

7-Day Turnaround

  • Equipment collected within 7 days
  • Repaired within 7 days of collection or replaced with new or settled by BACS payment

Installation Support

  • De/re-installation up to 2.1m height from floor to the top of the equipment

Limitations

  • Not valid for products over £1,000 (end user price)

  • Terms and Conditions apply – see here

Coverage Begins

  • When manufacturer or supplier warranty ends (1st, 2nd, or 3rd year)

Flexible Enrollment

  • Available for up to 6 months after product purchase

Coverage Area

  • Mainland UK & Ireland

Coverage Limit

  • Equipment must not exceed £1,000 final purchase price

Coverage Duration

  • Up to 5 years total, including manufacturer’s warranty

User Type

  • Suitable for both business and domestic use

Upgrade to Premium Auto Replace Service

  • New replacement equipment is brought to site and once customer equipment is confirmed as faulty then the equipment will be replaced and the old equipment will be removed from site.