TADL Screen Cover Light Warranty FAQ's
What should I receive in my TADL Pack?
Inside every TADL pack will be:-
- A welcome instruction sheet and registration card with unique serial number
- A TADL self addressed envelope
What is covered by the care pack?
You are covered for
- breakdown of your equipment
- for the appropriate period from point of purchase
- no costs to pay when making a claim
- repair work performed by an ISO 9002 certified repair center
- hundreds of engineers within the UK available to repair your equipment
- the warranty documentation is transferable in the event that you sell your equipment
What if my product cannot be fixed at all?
Although every effort is made to repair all returned equipment it is not always possible to effect a repair economically. In these instances it may be necessary for TADL to replace the equipment with product of equal specification or at TADL's discretion make a cash settlement at current market value of the product.
What if the equipment is used for business?
The TADL Assist range of products are designed for business users and consumers alike. If you are using your equipment for home or office use then you will still be protected.
How often can I claim?
You are able to claim as often as you like for the period of the warranty. However, with the standard cover the maximum liability of TADL for repair work is the original cost of the product purchased.
What is not covered?
Your TADL Assist Warranty Pack does not include some instances for example consumable items - a full list of Exclusions can be seen within our terms & conditions.
Why can I not register online?
We need to receive a copy of the purchase invoice for your equipment to verify the specification and value. This enables us to ensure that service levels required by our customers can accurately be monitored and provided for. An envelope is provided within the TADL pack in which to return your registration details and a copy of your invoice.
How do I find out more?
You can contact us - feel free to ask any questions or make any comments, we do value your feedback.
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